Refund Policy

Refund Policy – Kabira Safaris & Tours Ltd

In case of cancellation for group or individual tours prior booked with Kabira Safaris & Tours Ltd these charges are applicable and herein is the refund policy;

Time / Period of cancellation  Refundable Amount 
90 – 30 days / 3 months – 1month before start of trip 30% of the paid amount will be charged and 70% refunded to the client
60 – 30 days / 2 months – 1 month before the start of trip  50% of paid amount will be charged and 50% refunded to the client
30 – 1 day / 1 month before the start of trip  100% of the paid amount will be charged and 0% refunded to the client

Note: This refund policy and cancellation guidelines are those of Kabira Safaris & Tours Ltd. The amount refundable is generated as a result of bookings that are always accomplished within a number of days before the start of the trip. 

  • Please ensure that you read and understand our cancellation and refund policy before making any cancellations.
  • This refund policy and cancellation guidelines are standard and not negotiable. 
  • No refunds will be offered by Kabira Safaris for partly used vouchers or no show.

Complaints

In case you have any complaint be it with our services or those of our suppliers, complaints must be reported immediately to our representative especially the person who helped you book your safari. If you are dissatisfied, a written complaint should be made not later than 20 days after completion of your safari with us to help us make investigations on the matter. Any complaints not notified in accordance with this procedure cannot be accepted.

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